Refund policy

At K20 Swimwear, each piece is individually handcrafted and made-to-order specifically for you. Due to the custom nature of the production process and the time invested in creating each garment, we are unable to offer refunds, returns, exchanges, or store credits. Please review your selections carefully before placing your order.

If you have any questions regarding style, sizing, fit, or coverage, we encourage you to contact us prior to purchase. We are happy to assist you in choosing the best size and style for your body and preferences. Customers are responsible for reviewing product descriptions, size guides, and providing accurate measurements when requesting sizing assistance.

Exchanges will only be considered for items that are determined to have a manufacturing defect. Any claim regarding a faulty item must be submitted within 7 days of delivery, and the garment must be returned in unworn, unwashed condition with all original tags and hygiene protections intact.

K20 Swimwear reserves the right to decline any return request that does not meet these requirements. Requests based on incorrect size selection, personal preference or change of mind will not be accepted. Customers are responsible for all return shipping expenses associated with approved warranty or defect claims. Once an order has been submitted and production has begun, changes cannot be made. Please verify all selections carefully before checkout.